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Best OF FEATURE: 'Urban Outfitters'
Urban Outfitters: Reactivation email
The illustration in Urban Outfitters' hero image mimicking a smartphone SMS screen, and the voice, "OMG, are we breaking up?"is conversational and perfectly brand-appropriate. Urban Outfitters targets their younger customer base by creatively integrating a channel with which their customers are highly engaged - text messaging - into one with which they're a bit less engaged: marketing email.
To see a snapshot of the campaign click here.
For the whole book click here.
Check out MessageMeDirect to see how we can help you implement a campaign like this.
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